Customer Service Assistant

Please note that this position is open to UK applicants only

Job Description

Are you looking for an exciting new position in Derby?

QS Recruitment are seeking professional and reliable retail staff for an exciting new customer service role!

You will be responsible for ensuring a fantastic customer experience throughout the purchasing process. You will handle customer enquiries, process orders and refunds, track deliveries, manage complaints, and provide internet support via web chat.

Alongside this, there are multiple sites you will be required to travel between, depending on staffing requirements, so access to your own vehicle is essential in this position.

Key Information

Posted: March 11, 2025
Location: Derby, Derbyshire
Reference: 166392
Duration: This is an ongoing, long term, temp to perm role.
Contract Type: Temporary
Hourly Rate: The salary for this position is £12.70 per hour. If you are hardworking, organized, and eager to build customer relationships, we’d love to hear from you! Please apply with your CV attached. Please bere in mind that we do not offer visa sponsorship
Working Hours: You will work from Monday to Friday, from 8am until 4pm.
Closing Date: 20250325

Experience & Qualifications

To be successful you must have:
– Customer service experience
– Access to your own vehicle
– Be driven, motivated and enthusiastic
– Have a positive and proactive attitude

The below requirements are not essential, but would be extremely advantageous to your application:
– Retail experience (6 months)
– 2 contactable references

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