Customer service Advisor

Please note that this position is open to UK applicants only

Job Description

In this Customer Service advisor role, you will be responsible for managing customer inquiries and complaints across email, phone, and written communication. Your duties will include providing prompt and professional support, addressing concerns effectively, and making decisions on refunds or replacements to ensure customer satisfaction.

Key Information

Posted: February 05, 2025
Location: Derby, Derbyshire
Reference: 165085
Duration: This is a temporary to permanent position.
Contract Type: Temporary
Hourly Rate: The hourly wage is £12.70 per hour. PLEASE APPLY WITH YOUR FULL CV ATTACHED. Please be advised that we do not offer visa sponsorship.
Working Hours: Your working hours will be Monday to Thursday from 08:00 to 16:30 and Friday from 08:00 to 16:00.
Closing Date: 20250212

Experience & Qualifications

To be considered for this role you must have experience in a customer facing environment, whether that be in a retail store or dealing with customer complaints over the phone.
If you have handled customer queries and complaints or have experience in being a customer service advisor, this would be ideal experience.
PLEASE NOTE THAT YOU MUST HAVE YOUR OWN VEHICLE.

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