We met with QS in Nov 2016 because we had been let down by other agencies in the local area. Despite the meeting going well, we were not expecting them to provide us with quality drivers that meet our very specific criteria, mainly because the others had failed before them and because of the time of year.
After talking with the team at the Nottingham Branch they managed to supply us with 2 drivers at short notice, both were professional and very capable.
We then extended the usage based on this which is currently very successful.
What we have had to do, and this is where QS came into their own was get drivers in at extremely short notice, whenever this is happened, QS has sourced a driver to jump straight into the fold without causing too many delays to our operation
Although we have been using QS for a short period of time we have gone from having 2 drivers to 9 drivers a day, which is helping us manage with our Q4 expectations.
Operations Manager
DHL Express